Privacy Policy ↘

Most Recent Update: 1/24

The YWCA of Delaware repects the privacy of individuals visiting our website. We are grateful for your support and the crucial role you play in helping us continue our valuable work. As part of our commitment to safeguarding your privacy we have adopted the online privacy policy below.

Information Collection, Use, and Sharing

We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout.] Personal information we collect directly from you may include [first and last name, address, email address, and phone number.] We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.

We occasionally send out an e-mail newsletter and direct email communications to YW site visitors to highlight news, information and opportunities available from the YW. We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice. You can elect not to receive communications from us by refraining from providing your e-mail address when prompted, or by contacting us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at info@ywcade.org.

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at How Google uses information from sites or apps that use our services – Privacy & Terms – Google.

We use Giving Tools to accept donations. Giving Tools uses and processes your information in accordance with its privacy policy available at Privacy Policy - GivingTools. We also use Venmo and Paypal to accept donations. Venmo uses and processes your information in accordance with its privacy policy available at Payment Activity & Privacy – Venmo. Paypal uses and processes your information in accordance with its privacy policy available at PayPal Privacy Statement.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Prohibited use and content

Constant Contact prohibits any SMS messaging that includes the following:

  • Illegal substances

  • Sex, hate, alcohol, firearms, and tobacco (SHAFT)

  • Third-party lead generation

  • High-risk financial services

  • Debt collection and forgiveness

  • Gambling

  • Multi-level marketing